Welcome to BluFlora, your destination for high-quality jewelry and women’s accessories. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, products, and services, and by using our site, you confirm that you have read, understood, and agreed to them. If you do not agree with these terms, please refrain from using our website.
1. General Information
BluFlora is an online retailer offering a wide range of jewelry and accessories, including earrings, rings, jewelry sets, handbags, hair clips, fashion belts, and more. These terms and conditions apply to all customers who browse, make purchases, or interact with our website in any capacity.
BluFlora reserves the right to modify, update, or change these terms and conditions at any time, with or without prior notice. Any changes to these terms will be posted on this page, and by continuing to use the website after such changes, you agree to the updated terms.
2. Product Information
We strive to provide accurate and up-to-date product information on our website. However, BluFlora does not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content. Due to variations in monitor settings, colors of the actual products may differ from what you see on your device.
All product prices listed on our website are in the local currency and are subject to change at any time without notice. BluFlora reserves the right to correct any pricing errors and will notify customers of such changes.
3. Account Registration
To make a purchase on BluFlora, you may be required to create an account. When registering for an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account login details and are fully responsible for all activities that occur under your account.
If you believe your account has been compromised, please contact us immediately to take appropriate actions.
4. Ordering and Payment
By placing an order on BluFlora, you are making an offer to purchase the products listed in your cart. All orders are subject to acceptance and availability. We reserve the right to reject any order or part of an order, for any reason, including issues with payment processing or product availability.
We accept a variety of payment methods, including credit cards, debit cards, and other online payment options. By providing your payment details, you authorize BluFlora to charge the specified amount for your order.
Once your order is placed and payment is confirmed, you will receive an order confirmation email, and your items will be prepared for shipment.
5. Shipping and Delivery
BluFlora strives to ensure that all orders are processed and shipped promptly. Shipping fees and estimated delivery times will be clearly communicated during the checkout process. Delivery times may vary based on your location, shipping method, and any unforeseen delays caused by third-party shipping carriers.
BluFlora is not responsible for any delays, damages, or losses that may occur once the package has been shipped. However, we will do our best to assist in resolving any shipping issues.
Customers are responsible for providing accurate shipping addresses. BluFlora is not liable for orders lost or delayed due to incorrect address information provided by the customer.
6. Returns and Exchanges
BluFlora wants you to be satisfied with your purchase. If you are not happy with your order, you may return or exchange items in accordance with our Return and Exchange Policy. Please review our policy for specific instructions on how to initiate a return or exchange, and ensure that all items are returned in their original condition.
Please note that certain products, such as earrings or personal accessories, may not be eligible for return or exchange due to hygiene reasons. Custom orders or items on sale may also have different return policies, which will be clearly stated at the time of purchase.
7. Customer Responsibilities
As a customer of BluFlora, you agree to:
- Provide accurate and complete information when placing orders and communicating with us.
- Not engage in fraudulent or illegal activity related to the use of the website.
- Not use any content from BluFlora for commercial purposes without permission.
- Abide by all applicable local, state, and national laws while using our website and services.
Any violation of these terms may result in the suspension or termination of your account and access to our services.
8. Intellectual Property
The content of our website, including text, graphics, images, logos, and product designs, is the intellectual property of BluFlora and is protected by copyright and other intellectual property laws. You are prohibited from using any content or materials from our website for commercial purposes without our express written permission.
9. Limitation of Liability
BluFlora is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from the use of our website or products, including but not limited to loss of profits, business interruptions, or any other commercial or personal damages.
While we take great care to ensure the security of your data and transactions, BluFlora is not responsible for any security breaches or unauthorized access that may occur despite our protective measures.
10. Privacy Policy
Your privacy is important to us. BluFlora collects and uses your personal data in accordance with our Privacy Policy, which explains how we handle your information and protect your privacy. By using our services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
11. Links to Third-Party Websites
BluFlora may include links to third-party websites for convenience or additional services. We are not responsible for the content, accuracy, or availability of these websites, and your interactions with these websites are subject to their own terms and privacy policies. We recommend reviewing the terms and privacy policies of any third-party sites before engaging with them.
12. Force Majeure
BluFlora is not responsible for any delays or failure to perform our obligations if such delays are caused by events beyond our control, including but not limited to natural disasters, labor strikes, government regulations, or other unforeseen circumstances.
13. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which BluFlora operates. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
14. Indemnification
You agree to indemnify, defend, and hold harmless BluFlora, its officers, employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the website, violation of these terms, or infringement of any third-party rights.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions or your use of BluFlora’s services, please contact us:
BluFlora Jewelry
Email: info@bluflora.shop
Phone: +92 313 4686866
Address: 12-S, Khan Arcade, Firdous Market, Lahore